By agreeing to the terms and conditions you agree that you understand that the products purchased, whether topical or consumable, contain cannabinoids from hemp oil.  These products have not been evaluated by the FDA.  Therefore, we make no claims as to any benefits from our products or the featured products on Hemp2heal.online. If you decide to purchase any products, you do so solely based upon your own opinions as to any benefits these products may provide.

All products carry a 30-day customer satisfaction guarantee. Therefore, if you are not satisfied with any of these products, simply return the unused portion of the product. Upon receiving a returned product within 30 days with original receipt, we will issue a full refund.

Your acceptance of this terms of purchase means you agree to and understand the refund policy.

Cancellations, Refunds and Returns

Orders must be cancelled prior to shipping in order to avoid being charged. Most orders will ship same day, so if you would like to cancel your order, please contact us immediately.

Any orders returned to sender (RTS) will be issued a full refund less the shipping cost, even if the order qualified for free shipping. Hemp2Heal.online is not responsible for shipping addresses that are inaccurately entered or missing information. It is the buyer’s responsibility to ensure all information is correct prior to shipment of their order.

Please contact us for address changes or cancellation requests as soon as possible. Sealed and unaltered orders in original packaging may be returned within 5 business days for a full refund less shipping cost. Buyer pays for all return shipping.

Return policy:

  • Consumable and perishable items: May be returned for a refund within 30 days of receipt onlyif unopened.
  • All other products: May be returned for refund or replacement within 30 days of receipt if determined by support to be defective.
  • Replacement products will be sent out upon receiving defective product.
  • There are no exchanges or store credits.
  • A refund will be issued on a product purchased within 30 days, upon receipt of unused portion returned with original sales receipt.

If you received the wrong item or there was an error in your shipment, please let us know within 5 business days.  The correct item will be sent with no additional shipping costs.

For return requests or if you have any questions regarding this policy or your current order, please contact us at info@Hemp2Heal.online.